SAP Business One Mobile App

24/7 business management at your fingertips

Use this convenient mobile app to access real-time data and view managerial reports, manage contacts and suppliers and all other key operational activities from your mobile device. It’s an ideal tool for any manager, executive or key-stakeholder who wants to be kept in the loop and up to date with company-wide activities.

The app provides a user-friendly mobile experience, allowing users to navigate around SAP Business One with ease and make extensive personalisation across different features. Download the latest version for your device below.

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Official SAP Business One Mobile iPhone App

iOS users can manage tasks and activities, receive alerts and manage approvals, manage key sales and service activities, and access CRM features to get customer and partner details out of the system when they are in the field.

Eye-catching built-in dashboards replicate Crystal Reports on a mobile device. Users also have the ability to monitor and forecast cashflow and add their own customised reports to their device. Reports can then be quickly emailed directly from the app.

Official SAP Business One Mobile Android App

Use the Android app for SAP Business One to get your hands on the data when you need it. Access, create or edit data in your solution and see real-time information in a series of graphics. The Android app also lets users customise a range of different features to enhance user experience.

Receive key alerts and organisational activities, simplify sales, process service calls and get the low-down on your business with predefined SAP Crystal Reports all on your device. There are also tools for CRM to manage all your inventory items.

How To Configure SAP Business One Mobile App

It’s free to download both of the iOS and Android mobile apps. There are also free trials which are available for users to take if they visit either of the app stores. Syncing a live version of SAP Business One with the mobile app will require the technical assistance of a SAP Business One consultant. When everything has been set up, the mobile app will store usernames meaning users only have to add their password to log-in.

SAP Business One Mobile App License

Just like SAP Business One, users will require a license to use the mobile app. However, in some cases, you may not require an additional license if you already have purchased a professional, limited (financial/logistics/CRM) or starter package license.

SAP Business One Sales App

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Your sales executives can use the mobile app regardless of location to access SAP Business One and find relevant information on their customers, then quickly process activities as part of the sales cycle.

Use the dashboard within the app to check and update activities, opportunities, quotes, orders, customer details and those essential KPI reports. The app links to the SAP Business One calendar and pushes alerts and handy reminders to help users manage their schedules.

Managing Sales Activities 

Edit, update and close activities in your diary from your mobile and upload any attachment to relevant tasks. In addition, users can assign tasks to colleagues and use the app’s location-based check-in tools to post updates to line or sales managers.

Managing Your Customers 

Get your very own PDA and CRM at your fingertips. Create new customers when the opportunity arises and access Business Partner records when you’re on the road and prepping for important client facing meetings. Everything your sales team needs to manage customers is available on the sales app.

24/7 Access 

If you’re offline or your mobile connection has dropped, you can still use the sales app. Business Partner and sales items details can be downloaded in batches and synced to a local device. When downloaded, information is cached allowing, you to view information in offline mode.

SAP Business One Service App

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Use the SAP Business One service mobile app to work smarter and faster. Create, manage and close service tickets on the go using your mobile device. An essential app for any service engineer working in the field, users can drive customer satisfaction by providing a range of instant on-site services. 

On-Site Updates

The app includes features to help service personnel view tickets, filter jobs, or add and sync planned work into individual diaries. When engineers are preparing their visit or on-site, they can open the service ticket and drill down into a range of different information. 

Open tickets provide a summary of the planned works or issues listed, customer name, address and contact person. Within the app, users can make calls directly, update colleagues, take a photo, add an attachment, and check the service history of the client. 

Service Call Updates

Upon completion, users can quickly review and capture a quick report to post back into SAP Business One. The app lets customers provide an e-signature on the phone as proof of competition. Users also having the option to connect their device to a portable Bluetooth printer to print out a service receipt.

Within the app there’s a number of reports for users to track a range of KPIs. These reports include the number of monthly tickets, yearly in-service rate, plus the top five fixed items and visited customers.

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